Before coming to your appointment, please call us with your insurance information so we can help you look up your benefit level.
We will need information about your specific plan, not just the name of the insurance provider. Dental insurance companies offer many vastly different types of plans. These plans can even differ among the same employer.
If you have an insurance card, it should have the information we need. In some cases, you may have to contact your HR department or the insurance company itself to get more details on your insurance plan. (Note: Some plans do not issue insurance cards and use your social security number instead.)
Sometimes patients ask us to just “look them up” in the insurance database—but unfortunately there is no such thing! If we don’t have your exact plan information, we will certainly make our best effort to find it. But with literally thousands of dental insurance plans out there, there are no guarantees.
We want your treatment estimates to be as accurate as possible, so you can avoid unpleasant surprise bills in the mail. That’s why it’s important for you to call in with your insurance information ahead of your first appointment, if at all possible.